Beauty Sales - Dior - The Grove

Nordstrom • Los Angeles, CA

10d • $24 - $25

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences and engages customers to understand their needs while maximizing sales in luxury and on-trend beauty brands. The role involves providing makeup and skincare guidance, building customer relationships both in-store and digitally, and contributing to a welcoming and inclusive team environment. Employees keep current on beauty trends and product knowledge through trainings provided by Nordstrom and brand partners.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner trainings.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k).
• PTO accruals and holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed