Beauty Sales - Giorgio Armani - The Gardens

Nordstrom•Palm Beach, FL

11d

About The Position

As a member of Nordstrom’s Beauty Department and the Giorgio Armani beauty team at The Gardens, you will create personalized beauty experiences for customers, understand their needs, and maximize sales for luxury beauty products. The role involves providing makeup and skincare recommendations, building customer relationships in-store and digitally, and contributing to a welcoming, inclusive team environment. You will keep current with beauty trends and product knowledge through Nordstrom and brand-partner training. The position pays $23.60–$24.55 per hour, with a typical 3% commission for Beauty sales. Performance-based incentives or bonuses may also be available. Benefits and eligibility depend on factors including location, job level, classification, and length of employment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay informed about current beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.