Beauty Sales - Jo Malone London - Cherry Creek Shopping Center

Nordstrom • Denver, CO

1d • Onsite

About The Position

As a member of Nordstrom’s Beauty Department and beauty community, the Beauty Sales employee creates personalized beauty experiences for customers while working with a passionate team. The role focuses on understanding customer needs, recommending products, and maximizing sales for on-trend and luxury beauty brands. The employee may build customer relationships and a following both in-store and digitally.

The position includes makeup applications and skincare analyses, product recommendations, sales and event support, department upkeep, and customer service. Employees stay current on beauty trends and products through trainings provided by Nordstrom and brand partners. The role requires a flexible schedule based on business needs, including evenings and weekends, and entails continuous movement and lifting during shifts.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
• Book appointments and drive sales for in-store beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability insurance.
• Merchandise discount and EAP resources.
• May be eligible for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed