Beauty Sales Consultant

CVS Health•Clifton, NJ

7d•Onsite

About The Position

The Beauty Sales Consultant is the primary beauty advisor to customers in the store’s beauty zone, providing friendly, knowledgeable, personalized sales service. The role focuses on understanding customer needs, sharing beauty product knowledge and trends, recommending products, and building customer relationships and sales. The consultant also supports beauty merchandising, promotions, sanitation, and company sales goals while completing required onboarding and ongoing training. The position requires working a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and peak hours.

Requirements

Sales-oriented, with the ability to use sales data and product or brand knowledge to meet sales and beauty service goals.
Strong interpersonal, organizational, and communication skills.
Goal-driven, with the ability to multitask.
Ability to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
Availability to work a flexible retail schedule, potentially including mornings, evenings, weekends, extended hours, and peak hours.
Ability to perform the tasks described in the job posting.
Ability and willingness to perform ear-piercing services in all stores; training and certification will be provided.
Must be at least 18 years old.
In specific CVS stores, beauty advisors must be able to speak with customers in both English and Spanish.

Nice To Haves

Prior beauty sales experience.
Current knowledge of beauty products and brands.
Strong passion for beauty.
High school diploma or equivalent; preferred but not required.

Responsibilities

Engage customers in the beauty zone, identify their needs, provide specialized product advice, and deliver personalized sales service.
Use effective upselling and suggestive selling, follow up with customers, and build lasting customer relationships.
Answer customer questions with detailed product knowledge and recommend products to build sales.
Educate customers on product usage and benefits and use the CVS beauty monthly sampling program to build relationships.
Represent company sales programs and events, discuss CVS Beauty Club programs, invite customers to in-store events, and explain current promotions.
Create and maintain product displays, end caps, and other beauty promotional materials supporting brands, corporate initiatives, and local advertising.
Keep the assigned beauty area stocked, well-merchandised, clean, and compliant with hygiene standards.
Follow CVS tester sanitation, hazardous waste disposal, and tool-cleansing policies.
Complete initial 30/60/90-day onboarding and ongoing training and educational programs.
Execute the established sales plan, meet the sales budget, and track sales progress.
Participate in sales training meetings and conference calls about programs, promotions, new products, brand launches, sales goals, and customer care.
Work to exceed prior sales goals and maximize the sales budget.
Maintain a professional appearance in accordance with company guidelines.
Keep current with beauty trends and techniques and develop product knowledge and client service skills.
Perform ear-piercing services in stores where required, after training and certification.
Stand or move throughout the store for most of the work time and perform tasks involving stooping, kneeling, crouching, reaching, grasping, and manual dexterity.