Beauty Sales Consultant

CVS Health•Watsonville, CA

13d•Onsite

About The Position

The Beauty Sales Consultant is the primary beauty advisor to customers in the store’s beauty zone, providing friendly, knowledgeable, personalized sales service. The consultant uses beauty product and brand knowledge, current trends, and sales techniques to understand customer needs, recommend products, build sales baskets, and develop lasting customer relationships. The role includes educating customers about product use and benefits, supporting sales programs and events, maintaining beauty displays and promotional materials, and keeping the assigned area clean, stocked, well-merchandised, and compliant with hygiene and sanitation requirements. Consultants complete onboarding and ongoing training, meet sales budgets, track progress, and maintain professional appearance and current product knowledge. The position also requires willingness to perform ear-piercing services after training and certification.

Requirements

Sales-oriented.
Ability to use sales data with product and brand knowledge to meet sales and beauty service goals.
Strong interpersonal, organizational, and communication skills.
Goal-driven with the ability to multitask.
Ability to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
Availability to work a flexible retail schedule, potentially including mornings, evenings, weekends, extended hours, and peak hours.
Ability to perform the tasks listed in the job description.
Ability and willingness to perform ear-piercing services in all stores; training and certification will be provided.
At least 18 years old.

Nice To Haves

Prior beauty sales experience.
Current knowledge of beauty products and brands.
Strong passion for beauty.
High school diploma or equivalent preferred but not required.
Bilingual English and Spanish skills are required for beauty advisors in specific CVS stores.

Responsibilities

Approach customers in the beauty zone and provide a personalized advisor experience based on their needs.
Use effective upselling and suggestive selling, and follow up with customers to build lasting relationships.
Listen to customers, provide specialized sales advice, and use verbal skills to support sales.
Answer customer questions with detailed product and brand knowledge to help build sales baskets.
Educate customers about product usage and benefits and use the CVS beauty monthly sampling program to build relationships.
Participate in and represent company sales programs and events.
Discuss CVS Beauty Club programs, invite customers to in-store events, and explain current promotions.
Create and maintain product displays, end caps, and beauty promotional materials supporting brands, corporate initiatives, and local advertising.
Keep the assigned area clean, stocked, well-merchandised, and compliant with hygiene standards.
Follow CVS tester sanitation, hazardous waste disposal, and tool-cleansing policies.
Complete initial 30/60/90-day onboarding and ongoing training and educational programs.
Execute the sales plan, meet the sales budget, and track sales progress.
Participate in sales training meetings and conference calls about programs, promotions, new items, brand launches, sales goals, and customer care.
Work to exceed prior sales goals and maximize the sales budget.
Maintain a professional appearance in accordance with company guidelines.
Keep current with beauty trends and techniques and continue developing product knowledge and client service skills.
Perform ear-piercing services in all stores after receiving training and certification.