Beauty Counter Manager - La Prairie - Easton Town Center

Nordstrom • Columbus, OH

13d • $22 - $23

About The Position

The Beauty Counter Manager in the Nordstrom Beauty Department serves as both a salesperson and teacher, creating personalized beauty experiences and maximizing sales for the assigned luxury beauty brand. The role is suited to results-oriented candidates who thrive in commissioned sales, follow beauty trends, and build customer relationships in-store and digitally.

The manager provides makeup applications and skincare analyses, recommends products to meet customers’ beauty goals, and contributes to a welcoming, inclusive environment. The role also involves meeting sales goals, coordinating vendor events and promotions, maintaining vendor relationships, keeping the department organized and customer-ready, staying current through training, and handling transactions and Nordstrom Rewards account openings.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to meet the role’s physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items and lifting them above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner trainings.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental benefits.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability coverage options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• The position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed