Beauty Counter Manager - Prestige Beauty, Southcenter - Full Time

Macy's • Seatac, WA

8d • $22 - $26 • Onsite

About The Position

As a Counter Manager in Macy’s Cosmetics Department, you will manage all aspects of a cosmetics line, including coaching a team of Beauty Advisors. You will engage with customers to understand their beauty and style choices, provide consultations and makeup and product applications, and help your team reach sales targets. The role includes analyzing sales performance, developing and executing business-driving events, managing vendor promotions, maintaining merchandise presentation and hygiene standards, and delivering excellent customer service.

Requirements

• 3 to 5 years of relevant work experience.
• Demonstrated ability to lead, guide, support, and coach a team.
• Proficiency in vendor lines and beauty trends.
• Ability to use metrics and analyze detailed reports to develop action plans for sales goals.
• Strong written and verbal communication skills.
• Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
• Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Careful attention to detail in daily tasks and reports.
• Ability to collaborate with the Prestige and total Beauty team to drive line sales and customer experience.
• Passion for beauty and a business-minded attitude in a performance-based setting.
• Ability to resolve customer problems constructively and manage multiple tasks in a fast-paced environment.
• Strong organizational skills.
• Flexibility and sound judgment in ambiguous situations.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to stand or walk around the store or department for prolonged periods of at least two consecutive hours.
• Frequent use of computers and handheld electronic equipment.
• Ability to reach above eye level, crouch, kneel, stoop, and use color vision.
• Ability to lift and move items weighing up to 25 pounds; role also requires constant moving, standing, reaching, stooping, kneeling, crouching, and climbing a ladder.

Responsibilities

• Inspire teamwork to reach sales goals and elevate the customer experience.
• Build connections with customers interested in cosmetics, beauty, and fragrance.
• Review and analyze daily, weekly, monthly, seasonal, and annual sales results.
• Develop and implement business-driving events to achieve department goals.
• Supervise the presentation, organization, storage, and replenishment of stock.
• Sell merchandise using effective customer service techniques and professional selling skills to reach personal productivity goals.
• Meet and exceed personal and company sales goals.
• Work with vendors to achieve strong business outcomes.
• Manage vendor events and promotions, including scheduling and execution.
• Maintain compliance with hygiene standards.
• Foster an accepting and respectful environment that strengthens relationships and authentic connections with colleagues, customers, and communities.
• Coach and provide feedback to Beauty Advisors to help them exceed daily goals.
• Engage customers through consultation and makeup and product application.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed