Interim Beauty Counter Manager - Shiseido - Southcenter

Nordstrom•Tukwila, WA

6d•$27 - $28•Onsite

About The Position

The Beauty Counter Manager serves in a dual role as salesperson and teacher, maximizing sales for the assigned beauty brand while creating personalized customer experiences. The role involves makeup applications and skincare analyses, recommending products aligned with customers’ beauty goals, and building a customer following in-store and digitally. The manager works with team members and vendor partners to support an inclusive, welcoming environment and strong business results. The position is identified as interim and is located at Southcenter.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Maintain department organization and cleanliness so it is customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner trainings.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.