Interim Beauty Counter Manager - Giorgio Armani & YSL - Southcenter

Nordstrom•Tukwila, WA

1d•Onsite

About The Position

The Interim Beauty Counter Manager supports the Nordstrom Beauty Department and represents the Giorgio Armani and YSL beauty brands at Southcenter. The role combines sales and customer education, creating personalized beauty experiences while maximizing sales for the assigned brands. The ideal candidate is results-oriented, passionate about beauty trends, and able to build a customer following in person and digitally in a commissioned sales environment. The manager provides makeup applications and skincare analyses, recommends products suited to customers’ beauty goals, and helps maintain a welcoming, inclusive environment. The role also involves achieving sales goals, coordinating vendor events and promotions, maintaining vendor relationships, keeping the department organized and customer-ready, staying informed through training, and processing sales and returns while building customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.