Beauty Counter Manager - Drybar Hair Stylist - Bellevue Square

Nordstrom • Bellevue, WA

4d

About The Position

The Beauty Counter Manager works in the Nordstrom Beauty Department, creating personalized beauty experiences and serving as both a salesperson and teacher for an assigned beauty brand. The role focuses on maximizing sales, building an in-store and digital customer following, and contributing to a welcoming, inclusive team environment. The position includes vendor event and promotion coordination, customer service and transactions, maintaining the department, and staying current on beauty trends and products through training.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, handle concerns proactively, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent hand use for grasping, fine manipulation, pushing, and pulling; ability to handle bulky or awkward items and reach to lift them above the head.
• Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.
• Assist customers with makeup and skincare application and respond proactively to customer concerns.

Benefits

• Medical, vision, and dental insurance
• Retirement benefits
• Paid time away and PTO accruals
• Life insurance and disability insurance
• Merchandise discount
• Employee Assistance Program resources
• Holidays
• Position may be eligible for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed