Beauty Counter Manager - Beauty Rituals - Bellevue Square

Nordstrom•Bellevue, WA

4d•Onsite

About The Position

The Beauty Counter Manager works in the Nordstrom Beauty Department, creating personalized beauty experiences and maximizing sales for an assigned beauty brand. The role combines selling and teaching, with an emphasis on beauty services, customer relationships, commissioned sales, and building a customer following both in-store and digitally. The manager also coordinates vendor events and promotions, maintains vendor relationships, and keeps the department organized and customer-ready.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, handle concerns proactively, and contribute to a positive team environment.
Empathy and respect for customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay informed about beauty trends, products, and industry knowledge through training from Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.