Beauty Counter Manager - Drybar Hair Stylist - Bellevue Square
About The Position
In Nordstrom’s Beauty Department, the Beauty Counter Manager creates personalized beauty experiences for customers and contributes to a passionate team. The role combines sales and teaching, with a focus on maximizing sales for an assigned beauty brand. Candidates should be results-oriented, comfortable with commissioned sales, knowledgeable about beauty trends, and able to build a customer following in-store and digitally. The position involves setting and achieving personal and counter sales goals, supporting customers with beauty products and services, managing vendor events and promotions, maintaining vendor relationships, and keeping the department organized and customer-ready. Employees receive training from Nordstrom and luxury brand partners. The stated pay range is $27.00–$28.10 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources. Eligibility requirements may apply.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
- Empathy and respect for all customers.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- High level of ownership, accountability, and initiative.
- Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items and reaching to lift them overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.
Responsibilities
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain vendor relationships to maximize business results.
- Keep the department organized, clean, and customer-ready.
- Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.
- Provide supportive customer experiences during makeup and skincare application.
- Handle customer concerns proactively and contribute to a positive team environment.
Benefits
- Medical, vision, and dental benefits.
- Retirement benefits, including 401(k).
- Paid time away and PTO accruals.
- Life insurance and disability coverage.
- Merchandise discount.
- Employee Assistance Program (EAP) resources.
- Holidays.
- Potential eligibility for performance-based incentives or bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
