Beauty Counter Manager - Westman Atelier - Cherry Creek Shopping Center
About The Position
The Beauty Counter Manager at Nordstrom plays a dual role as a salesperson and teacher, maximizing sales for the assigned beauty brand while creating personalized beauty experiences for customers. The role is suited to a results-oriented candidate who thrives in commissioned sales, is passionate about beauty trends, and can build a customer following in-store and digitally. The position involves applying makeup, analyzing skincare needs, recommending products, meeting sales goals, managing vendor events and promotions, maintaining vendor relationships, and keeping the department organized and customer-ready. The manager also supports customer loyalty through Nordstrom Rewards accounts and stays current on beauty products and trends through training from Nordstrom and luxury brand partners.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
- Empathy and respect for customers, creating a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- High level of ownership, accountability, and initiative.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain vendor relationships to maximize business results.
- Keep the department organized, clean, and customer-ready.
- Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits, including 401(k)
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program (EAP) resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
