Beauty Counter Manager - Tom Ford - The Village at Corte Madera

Nordstrom•Corte Madera, CA

1d•Onsite

About The Position

The Beauty Counter Manager in Nordstrom’s Beauty Department creates personalized beauty experiences and maximizes sales for the assigned beauty brand. This dual salesperson and teacher role is suited to a results-oriented person who is passionate about beauty trends and can build a customer following in-store and digitally. The role includes makeup applications and skincare analyses, recommending products, achieving sales goals, coordinating vendor events and promotions, maintaining vendor relationships, keeping the department organized and clean, and building customer loyalty. The position requires a flexible schedule based on business needs, including evenings and weekends, and involves the physical demands described in the posting. The listed hourly pay range is $28.50–$29.65. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits including medical, vision, dental, retirement, paid time away, life insurance, disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain strong vendor relationships to maximize business results.
Keep the department organized, clean, and ready for customers.
Keep current with beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner trainings.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.