Beauty Sales - Bobbi Brown - The Village at Corte Madera
About The Position
As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales for on-trend and luxury beauty brands. You will use your knowledge of beauty trends, makeup, and skincare to build customer relationships both in store and digitally. The position includes makeup applications and skincare analyses, product recommendations, sales and appointment support, and maintaining an organized, customer-ready department. You will also build customer loyalty and keep up with industry knowledge through training provided by Nordstrom and brand partners.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
- Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Maintain department organization and cleanliness so it is customer-ready.
- Keep current with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.
Benefits
- Medical, vision, dental, retirement, and paid time away.
- Life insurance and disability coverage.
- Merchandise discount and EAP resources.
- May be eligible for performance-based incentives or bonuses.
- 401(k).
- PTO accruals and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
