Beauty Brand Expert - Clarins, Bellevue Square - Full Time

Macy's•Bellevue, WA

4d•$20 - $32•Onsite

About The Position

As a Beauty Brand Expert at Macy’s, you are the authority for your assigned brand, driving sales, elevating the customer experience, and leading with product expertise and enthusiasm. You create personalized beauty routines, demonstrate trends, coach fellow Beauty Advisors, and lead by example through exceptional service and product knowledge. You build customer loyalty and relationships through clienteling, and collaborate with store leadership and vendor partners on brand strategies, events, and training. You analyze sales performance, identify opportunities, and deliver results in a fast-paced, goal-driven environment. The role includes preparing and maintaining the beauty counter, staying current on launches and trends, supporting and educating teammates, and ensuring a polished, shoppable space that meets brand standards. Beauty Brand Experts help customers understand loyalty benefits, resolve concerns professionally, and achieve sales goals while fostering teamwork and a welcoming customer experience. The position requires dependable attendance and flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week, with actual hours dependent on business needs and availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales results; implement strategies to grow business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Manage multiple priorities in a fast-paced environment with strong attention to detail.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Coach and support fellow Beauty Advisors, model teamwork, and help teammates deliver excellent service.
Keep the counter organized and prepared; maintain clean, stocked testers, current signage and pricing, and visually appealing displays.
Review daily sales goals and share relevant product, launch, and trend information with the team.
Maintain regular, dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice