Beauty Advisor

Ulta Beauty, Inc. • Westminster, MD

13d • Onsite

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by identifying individual needs, performing cashier tasks, keeping merchandise stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team across sales and performance, guest service, and operational procedures. It calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge.

The Beauty Advisor contributes to store sales and loyalty goals, builds guest relationships, supports services and in-store events, and helps maintain store standards and compliance. Duties also include makeup applications, skincare analysis, product demonstrations, processing transactions and online orders, replenishing merchandise, assisting with inventory and shipments, and participating in ongoing training. The role requires a flexible schedule, including days, evenings, weekends, and holidays, and involves frequent movement and physical activity throughout the store.

Requirements

• High school diploma preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
• Passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to perform the physical activities described for the role, including frequent standing, bending, pushing, pulling, reaching, twisting, object handling, and lifting or moving up to 25 pounds.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Greet and engage guests, personalize service, answer questions, share promotions, and recommend products and services.
• Handle customer service, sales, refunds, exchanges, and online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment and collaborate with managers and associates to grow the business.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Participate in ongoing training and professional development.
• Follow company policies, procedures, standards, and dress code.
• Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
• Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Complete merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and shipment processing and unloading.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED