Beauty Advisor - Estee Lauder, Arrowhead Towne Center - Part Time

Macy's•Glendale, AZ

2d•$16 - $23•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of trends to introduce customers to items and innovations suited to their needs and style. You build lasting relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. The role combines hospitality, product expertise, and a passion for beauty to help customers feel confident and cared for. Colleagues keep the sales floor clean, organized, and shoppable; review sales goals, new arrivals, popular items, trends, and promotions; welcome and engage customers; maintain counters and merchandise presentation; refresh signage and pricing; support merchandise moves; explain loyalty benefits; and collaborate with teammates to improve customer and store results. This is a part-time position at Macy’s, located at Arrowhead Towne Center. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create personalized beauty experiences by building customer relationships, uncovering needs, demonstrating product application, and explaining beauty product benefits and use.
Provide beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals by delivering exceptional customer service.
Promote sales and client loyalty by using clienteling tools to communicate offers and product launches, participating in sales events, and staying current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
Collaborate with teammates and contribute to continuous improvement and individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice