Beauty Advisor - Estee Lauder, Arrowhead Towne Center - Part Time

Macy's•Glendale, AZ

1d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a trusted beauty expert, helping customers find products suited to their needs and style. The role involves providing personalized consultations, makeup applications and skincare recommendations, demonstrating products, explaining product benefits, and staying informed about trends, new arrivals, and innovations. The Beauty Advisor builds lasting customer relationships through follow-up, virtual outreach, and personalized service while working toward sales goals. Colleagues help keep the counter and sales floor clean, organized, and shoppable; update signage and pricing; and assist with merchandise moves. They welcome customers, promote loyalty benefits, support sales events, and use point-of-sale technology and digital tools to provide a smooth shopping experience. They collaborate with coworkers and contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules including weekend shifts; hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move, stand, reach with arms and hands, and stand for at least two consecutive hours.
Ability to lift at least 25 pounds and to stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
Offer product advice, makeup application, skincare recommendations, and tailored consultations.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Keep informed about new arrivals, top-selling items, trends, and promotions.
Work collaboratively with colleagues and support the customer experience and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice