Beauty Advisor - Clarins, Falls - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education on product benefits and use. You use your product knowledge and awareness of trends to introduce customers to products and innovations suited to their needs and style. The role focuses on building lasting customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service, while achieving sales goals. You help maintain a clean, organized, and shoppable counter and sales floor, keep signage and pricing current, assist with merchandise moves, share loyalty program benefits, and support colleagues through collaboration. You also use point-of-sale technology and digital clienteling tools to promote offers and product launches and improve the shopping experience. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and availability needs may depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers about beauty products.
- Offer expert beauty advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
- Develop and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Stay current on product knowledge, new arrivals, trends, promotions, sales events, and product launches through training and vendor education.
- Use point-of-sale technology and digital tools to process transactions and enhance the customer experience.
- Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
- Support colleagues with honesty, care, and collaboration.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
