Beauty Advisor - Clarins, South Coast Plaza - Full Time (TEMP)

Macy's•Costa Mesa, CA

4d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role includes offering product advice and demonstrations, conducting tailored consultations that may include makeup application and skincare recommendations, and staying current on products, innovations, and trends. The Beauty Advisor builds and manages customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. Colleagues help prepare and maintain the sales floor by keeping counters organized and shoppable, refreshing signage and pricing, and assisting with merchandise moves. They review sales goals, new arrivals, top-selling items, trends, and promotions; engage customers warmly; share loyalty program benefits; and support teammates through collaboration. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. This is a temporary position at Macy’s South Coast Plaza, serving the Clarins beauty counter.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move, stand, reach with arms and hands, and perform the other stated physical requirements of the position.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty product benefits and use.
Offer expert beauty advice, product demonstrations, makeup application, and skincare recommendations.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals through exceptional service and product knowledge.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues with honesty, care, and collaboration.
Provide a courteous customer experience, including thanking customers and ensuring they have what they need.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.