Beauty Advisor - Full Time

Belk•Bowling Green, KY

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience across multiple beauty brands. The role provides excellent service through building client relationships, performing product applications, and offering customized recommendations. It requires enthusiasm for the beauty and fragrance industry, a competitive drive, and confidence working in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, tailored product advice, and customer outreach. The role also supports promotions, special events, omnichannel selling, merchandising, product replenishment, beauty hygiene, store fulfillment, and asset protection. Advisors use training and brand resources to develop product knowledge, artistry skills, and awareness of industry tips and beauty trends, while contributing to a positive and collaborative store culture.

Requirements

Demonstrated dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service through personalized consultations, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other assigned selling and store operations tasks.
Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.