Seasonal Beauty Advisor - Estee Lauder, Paramus Park

Macy's • Paramus, NJ

2d • Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and trends. You build and manage customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals.

You help maintain a clean, organized, and shoppable sales floor; stay informed about sales goals, new arrivals, top-selling items, trends, and promotions; and collaborate with colleagues to serve customers. You also share loyalty program benefits, help customers with purchases, and support store results through excellent service and continued learning. This is a seasonal role at Macy’s Paramus Park.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process transactions.
• Ability to talk, lift, move, stand, reach with arms and hands, and perform other listed physical tasks.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare guidance.
• Build customer relationships and loyalty through personalized service, consistent follow-up, and virtual outreach.
• Meet and surpass sales goals by delivering exceptional service and promoting products, offers, and launches.
• Acquire new customers by opening credit accounts and explaining loyalty benefits.
• Use clienteling tools, point-of-sale technology, and digital tools to support customer engagement and transactions.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Stay informed about sales goals, new arrivals, popular products, trends, promotions, and product knowledge through training and vendor education.
• Participate in sales events and collaborate with colleagues to serve customers and achieve individual and store results.
• Provide a warm welcome, support customers throughout their visit, and thank them for their business.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed