Seasonal Beauty Advisor - Estee Lauder, West County Center
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by offering product guidance, demonstrations, makeup application, and skincare recommendations. You use your product knowledge and awareness of current trends to introduce customers to items and innovations that match their needs and style. You build and manage lasting customer relationships through follow-up, virtual outreach, and personalized service, while working to exceed expectations and achieve sales goals. You also maintain an organized, shoppable sales area, support merchandise moves, share loyalty program benefits, and collaborate with colleagues to deliver strong customer and store results. The position is seasonal and requires weekend shifts; schedules depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences, build customer relationships, uncover customer needs, demonstrate product application, and educate customers about beauty products.
- Ability to drive sales and client loyalty while maintaining an organized, shoppable space.
- Ability to effectively use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Provide beauty advice, tailored consultations, product demonstrations, makeup application, and skincare recommendations.
- Use product knowledge and awareness of trends to recommend products and explain their benefits and use.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Achieve and surpass daily sales goals by delivering exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
- Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves to keep the space organized and shoppable.
- Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Support teammates through honesty, care, and collaboration.
- End customer interactions with a sincere thank-you and ensure customers have what they need.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Education Level
No Education Listed
