Beauty Advisor - MAC, Manhattan Beach - Part Time

Macy's • Manhattan Beach, CA

6d

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, and tailored consultations, which may include makeup application and skincare recommendations. You use your product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style.

You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help keep the sales floor and counter organized and shoppable, stay informed about new arrivals, top-selling products, trends, and promotions, and work collaboratively with colleagues to serve customers and the community.

This is a part-time position. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
• Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and provide personalized beauty consultations, product demonstrations, makeup application, and skincare recommendations.
• Build customer relationships and grow a loyal client base through follow-up, virtual outreach, and personalized service.
• Use product knowledge and awareness of trends to introduce customers to relevant products, new arrivals, and innovations.
• Achieve daily sales goals by delivering exceptional service and promoting customer loyalty.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
• Maintain an organized, clean, and shoppable sales floor and counter; refresh signage and pricing and assist with merchandise moves as needed.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
• Support colleagues through honest, caring, and collaborative teamwork.
• Maintain regular, dependable attendance and punctuality; work a schedule that includes weekends.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed