Beauty Advisor - MAC, Manhattan Beach - Part Time

Macy's•Manhattan Beach, CA

6d•$18 - $25

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You educate customers, demonstrate products, and provide tailored consultations, which may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. The role includes preparing the sales floor, reviewing sales goals and product information, welcoming and assisting customers, maintaining the counter and sales floor, refreshing signage and pricing, supporting merchandise moves, explaining loyalty benefits, and collaborating with colleagues. You use point-of-sale technology and digital tools to support transactions and the customer experience. The position is part time, with schedules typically 12–24 hours per week, dependent on business needs and colleague availability. Weekend shifts are required, and availability for days, evenings, weekends, and holidays is expected.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to deliver personalized beauty experiences, build customer relationships, uncover customer needs, demonstrate product application, and educate customers about beauty products.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized beauty consultations, product demonstrations, makeup application, and skincare recommendations.
Build customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Use product knowledge and awareness of trends to recommend products and explain their benefits and use.
Achieve daily sales goals and drive sales and client loyalty.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves.
Welcome customers, provide attentive service, and help ensure they have what they need before they leave.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Collaborate with colleagues to serve customers and communities.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice