Beauty Account Coordinator - Clinique

Macy's • Schaumburg, IL

6d • $49,245 - $82,005

About The Position

The Beauty Account Coordinator serves as an advocate for sales and as a category and brand expert in Cosmetics for assigned stores and brands. The role elevates the store experience through product knowledge, training, best-in-class customer service, and collaboration with store partners. The coordinator directs consistent store execution, identifies business opportunities, leads Beauty events, and fosters continuous learning among Beauty colleagues. The role also empowers Beauty associates to become beauty experts and supports multi-brand selling across the floor. Other duties may be assigned.

Requirements

• Bachelor’s degree or equivalent work experience in a related field; candidates with either are encouraged to apply.
• 3–5 years of management experience in a retail store, preferably in beauty.
• Effective written and verbal communication skills, including drafting reports and communications, presenting to management and internal and external business partners, and interpreting technical documents.
• Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
• Ability to meet the physical demands of the role, including heavy lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 30 pounds.
• May need to reach above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Travel required: 50%.

Responsibilities

• Analyze store, category, brand, and product results to identify sales-driving opportunities and support goal achievement.
• Communicate priorities, strategies, and direction to Division and store teams through written, in-person, and virtual methods, tailoring communications to the audience.
• Collaborate with Regional Merchandise Execution, Beauty Field Directors, and Store partners to support store growth.
• Lead and participate in corporate, promotional, vendor launch, and virtual events; develop local event strategies, plan and execute events, and conduct post-event analysis.
• Prepare for, participate in, and follow up on store visits and pre-season planning meetings, including planning in-person and virtual visits with stores.
• Develop collaborative vendor relationships and communicate priorities and needs.
• Direct, observe, and assess execution against national guidelines and standards, including planograms, fixture placement, and visual and collateral requirements; identify opportunities and own corrective actions.
• Visit competitors, evaluate competitive opportunities, and communicate findings to central and regional teams.
• Encourage forward-thinking strategies and challenge the status quo.
• Promote excellent customer service and selling, reinforcing a customer-centric culture among Beauty Advisors.
• Work with Beauty Managers of Sales & Customer Service and Counter Managers to set department coaching priorities.
• Focus leaders on customer acquisition and clientelling through MyClient to strengthen client relationships and loyalty.
• Support store-colleague training, monitor engagement, and ensure completion of education requirements and learning.
• Support vendor partnerships and coordinate with corporate teams to ensure product training helps store teams improve selling techniques.
• Recognize store-team performance and connect brand success with overall Beauty department growth.
• Support onboarding of new Beauty Leaders and Beauty Advisors.
• Support Store Leadership in hiring and recruiting Beauty team members for the assigned brand.
• Maintain regular and dependable attendance and punctuality.
• Foster acceptance and respect and strengthen authentic relationships with colleagues, customers, and communities.
• Perform other duties as assigned.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager