Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc. • Anaheim, CA

4d • Onsite

About The Position

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales for the Clinique brand, including color cosmetics, skincare, and fragrance. The role engages guests to identify their individual needs, assists them with selecting and purchasing merchandise, and maintains store standards, including cleanliness and replenishment. The advisor represents Ulta Beauty and Clinique to guests and supports the Experience Manager through performance, people, and process priorities. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor performs makeup applications, skincare analysis, and product demonstrations; builds customer relationships; supports appointments, services, events, and promotions; and works toward brand and store sales goals. The role also includes maintaining merchandise and testers, supporting store operations and inventory activities, following company policies and loss-prevention practices, and participating in brand training and ongoing professional development. The schedule is flexible and may include days, evenings, weekends, and holidays. Frequent mobility and standing, bending, pulling, pushing, reaching, and twisting are required, along with continuous lifting or moving of up to 10 pounds and continuous coordination and manipulation of objects.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.
• Frequent mobility during shifts; frequent standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Build customer relationships, maintain contact with preferred customers, and follow up on guest inquiries.
• Inform guests about current promotions, events, and services.
• Stay informed about products, services, ingredients, benefits, and industry trends during work time.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment and share information about the guest loyalty program, credit, and Ulta Beauty app.
• Maintain relationships with Clinique brand partners by participating in required trainings and executing in-store events and promotions.
• Collaborate with store managers and associates to help grow the business.
• Participate in ongoing brand and category training and professional development.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and Clinique dress code.
• Keep the assigned work area replenished, signed, and faced; maintain testers in accordance with hygiene standards.
• Maintain merchandise, testers, demonstration stations, the Clinique area, and other assigned store areas to company standards, including cleanliness.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing for the Clinique brand.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED