Specialty Beauty Advisor - Clinique
About The Position
The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales for the Clinique brand, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their needs, helping them select and purchase merchandise, and maintaining store standards. The advisor represents Ulta Beauty and Clinique to guests and supports the Experience Manager through performance, people, and process priorities. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The role includes providing personalized service, performing makeup applications and skincare analysis, demonstrating products, building customer relationships, supporting appointments and in-store events, and meeting brand and store sales goals. The advisor also helps maintain merchandising, hygiene, cleanliness, and operational standards; participates in training and inventory-related tasks; and follows company policies and loss-prevention practices.
Requirements
- High school diploma is preferred.
- Cosmetology or demonstrator license where required by state law.
- Ability to demonstrate significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
- Strong verbal communication and interpersonal skills.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
- Ability to attend brand-sponsored trainings.
Nice To Haves
- Cosmetics artistry experience.
- High school diploma.
Responsibilities
- Meet or exceed Clinique sales and clientele goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
- Greet and engage every guest, personalize service, offer samples, and recommend complementary products or services.
- Perform makeup applications, skincare analysis, and product demonstrations.
- Book appointments and support services and in-store events.
- Build and maintain customer relationships, keep in contact with preferred customers, and follow up on guest inquiries.
- Inform guests about current promotions, events, and services.
- Stay informed about products, services, ingredients, benefits, and trends during work time.
- Maintain prompt and regular attendance.
- Contribute to an inclusive environment for teammates, peers, and guests.
- Share information about the guest loyalty program, credit, and Ulta Beauty app.
- Maintain relationships with Clinique brand partners by participating in required trainings and executing events and promotions.
- Collaborate with store managers and associates to help grow the business.
- Participate in ongoing brand and category training.
- Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and Clinique dress code.
- Keep the assigned area replenished, signed, and faced, and maintain testers according to hygiene standards.
- Maintain merchandise, testers, demonstration stations, and the Clinique area to company standards, including cleanliness of any additional assigned areas.
- Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing for Clinique.
- Protect company assets by following loss-prevention best practices and providing exceptional guest service.
- Complete other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
