Specialty Beauty Advisor - Clinique

Ulta Beauty, Inc.•Avon, CT

5d•Onsite

About The Position

The Specialty Beauty Advisor – Clinique maximizes sales for the Clinique brand, including color cosmetics, skincare, and fragrance, by identifying guest needs, helping guests select and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The advisor represents Ulta Beauty and Clinique and supports the Experience Manager through sales and service performance, guest service and associate culture, and operational procedures and compliance. The role calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The position involves delivering personalized service and product recommendations, performing makeup applications and skincare analyses, supporting appointments and in-store events, building customer relationships, and contributing to sales and loyalty goals. It also includes maintaining brand-area presentation and hygiene, participating in training and store operations, and following company policies and loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays. The stated pay range is $18.00–$28.00 per hour; eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

High school diploma is preferred.
Cosmetology or demonstrator license where required by state law.
Demonstrated competency in sales, products, and service.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Frequent mobility during shifts; frequent standing, bending, pulling, pushing, reaching, and twisting; continuous lifting and/or moving of up to 10 lbs.; and continuous coordination and manipulation of objects.

Nice To Haves

Cosmetics artistry experience.

Responsibilities

Meet or exceed Clinique sales and clientele goals and contribute to store retail and service sales, guest loyalty, omni-channel, and retail shrink goals.
Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
Perform makeup applications, skincare analyses, and product demonstrations.
Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
Build customer relationships, maintain contact with preferred customers, and follow up on guest inquiries.
Inform guests about current promotions, events, and services.
Stay informed about products, services, ingredients, and trends to better serve guests.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Maintain relationships with Clinique brand partners by participating in trainings and executing events and promotions.
Collaborate with managers and associates throughout the store to help grow the business.
Participate in ongoing brand and category training and professional development.
Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and Clinique dress code.
Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain operational standards and cleanliness in the Clinique area and other assigned store areas.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing for Clinique.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Attend brand-sponsored trainings.