Beach Club Assistant General Manager

Mauna Lani•Waimea, HI

About The Position

The Beach Club Assistant General Manager oversees and influences service and culture across Pool & Beach operations. This role leads day-to-day operations and plans and executes service delivery to provide an excellent guest experience. The Assistant General Manager maintains service standards and team performance through ongoing training, coaching, and guidance, and monitors quality, service, and guest satisfaction trends to make appropriate adjustments. The role also implements marketing strategies and upselling techniques to promote guest satisfaction and maximize revenue while championing the Auberge Resorts Collection culture. The base salary range is $80,000–$90,000.

Requirements

  • Three years of experience managing food and beverage operations.
  • Proven experience driving a profitable operation and managing food and beverage teams.
  • Experience executing events in a variety of settings, with a keen eye for detail.
  • Aptitude for financial management, financial reports, and analysis.
  • Demonstrated strong attention to detail and effective communication skills.

Responsibilities

  • Oversee and influence the service and culture of Pool & Beach operations.
  • Direct, implement, and maintain service standards and motivate and guide team members.
  • Plan and execute all aspects of service delivery and oversee day-to-day operations.
  • Provide ongoing training, coaching, and guidance to maintain high standards.
  • Monitor and assess quality, service, and guest satisfaction trends, making adjustments as needed.
  • Initiate and implement marketing strategies and upselling techniques to promote satisfaction and maximize revenue.
  • Maintain and champion the Auberge Resorts Collection culture.
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