Beach Attendant

Marriott•Sunny Isles Beach, FL

12d

About The Position

Promote a fun and relaxing atmosphere for guests in recreational activities and areas by maintaining an upbeat, enthusiastic attitude. Inform guests about recreation facilities, activities, lessons, and equipment; promote facility safety rules; oversee recreational activity; respond to emergencies according to local procedures; and assist injured guests until emergency medical services arrive. Obtain, fold, and stack towels according to company procedures, and inventory supplies, materials, and equipment, reporting low supplies to a supervisor or manager. Report accidents, injuries, and unsafe work conditions; complete required safety training and certifications; and follow company policies and procedures. Maintain a clean, professional appearance and uniform, protect confidential information and company assets, welcome and assist guests, address service needs, and communicate professionally. Build positive working relationships and meet quality assurance expectations. The role also involves reading and visually verifying information, inspecting tools and equipment, using computers or point-of-sale systems, and performing physical tasks such as moving objects weighing up to 25 pounds without assistance, navigating uneven or slippery surfaces and stairs, and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be requested. The role supports The Ritz-Carlton’s luxury service standards and its Gold Standards, including the Employee Promise, Credo, and Service Values.

Requirements

CPR certification.
First Aid certification.
Recreation Equipment (listed under required qualifications).
Any certification or training required by local and state agencies.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience required.

Responsibilities

Promote an upbeat, fun, and relaxing atmosphere in recreational areas and activities.
Provide guests with information about recreation facilities, activities, lessons, and equipment.
Promote recreation facility rules and regulations for guest and member safety.
Oversee recreational activity and respond to emergencies according to local operating procedures.
Assist injured guests until emergency medical services arrive.
Obtain, fold, and stack towels according to company procedures.
Inventory supplies, materials, and equipment, and inform a supervisor or manager when supplies are low.
Report accidents, injuries, and unsafe work conditions to a manager.
Complete safety training and required certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally and maintain positive working relationships.
Comply with quality assurance expectations and standards.
Read and visually verify information, inspect tools and equipment, and enter and locate work-related information using computers or point-of-sale systems.
Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance; manipulate objects requiring fine motor skills and hand-eye coordination; navigate uneven or slippery surfaces, stairs, and service ramps; and reach, bend, twist, pull, and stoop.
Perform other reasonable job duties as requested.
Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.