Beach Rentals Attendant

GATE•Ponte Vedra Beach, FL
•Onsite

About The Position

Ponte Vedra Inn & Club is seeking a Beach Rentals Attendant to join its Surf Club team. Reporting to the Surf Club Assistant Manager, the role is responsible for renting, maintaining, and organizing beach equipment while providing outstanding service to members and guests. The attendant helps maintain a clean, safe, and welcoming beach environment, ensures equipment is issued, returned, and maintained properly, and supports daily Surf Club operations.

Requirements

  • High school diploma or equivalent.
  • Ability to speak, read, write, and understand English sufficiently to communicate effectively with guests, members, and team members.
  • Strong organizational skills.
  • Ability to work independently and manage responsibilities with minimal supervision.
  • Excellent interpersonal and customer service skills.
  • Demonstrated ability to meet or exceed guest, member, and team expectations.
  • Ability to successfully complete CPR and First Aid certification training.
  • Ability to remain on one's feet for extended periods while working at a fast pace.
  • Ability to lift and carry up to 50 pounds.
  • Ability to work outdoors in varying weather conditions.
  • Availability to work weekends, holidays, and flexible schedules, including split shifts.
  • Commitment to maintaining professional appearance and uniform standards.

Nice To Haves

  • Knowledge of rental equipment operation and safety procedures, or ability to learn them.

Responsibilities

  • Provide exceptional customer service to members and guests at the beach and rental area.
  • Set up beach chairs and rental equipment for members and guests.
  • Issue, charge, and track beach rental equipment, and ensure its return.
  • Process rental charges and complete end-of-shift transactions.
  • Demonstrate proper use of rental equipment to guests and members.
  • Keep the rental area, beach equipment, beach, boardwalk, and surrounding areas clean, safe, organized, and operational.
  • Inspect equipment and notify management of maintenance or operational concerns.
  • Greet members and guests in a friendly, professional manner, using names whenever possible.
  • Assist other operational areas as needed to support excellent guest service.
  • Become proficient in department equipment operation and applicable safety procedures.
  • Attend required training programs, departmental meetings, and safety courses.
  • Report safety hazards and help maintain a safe work environment.
  • Arrive on time and adhere to uniform standards.
  • Perform additional duties assigned by the Surf Club Assistant Manager or Surf Club Director.

Benefits

  • Competitive pay.
  • Paid time off, including vacation, holidays, and sick time.
  • Medical, dental, vision, life insurance, and disability coverage for eligible team members.
  • 401(k) with company match.
  • Flexible scheduling opportunities.
  • Complimentary parking and employee dining café.
  • Five-Diamond service training and professional development opportunities.
  • Certifications and continuing education opportunities.
  • Complimentary uniform dry-cleaning services.
  • Career growth and advancement opportunities throughout Gate Hospitality Group.
  • Preferred lodging rates.
  • Discounted golf and select recreational amenities.
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