BDC Sales Representative (Legal Sales)
About The Position
The BDC Sales Representative (Legal Sales) is based in the firm's Austin office and serves as the first point of contact for prospective clients. The role screens leads, gathers case details so the firm can assess whether to retain a case, and manages a high volume of incoming client calls. The successful candidate is business-development oriented, works well with people, and has a strong customer service background and the ability to screen potential client calls. The position requires commuting to the Austin office and includes weekend work. The role also supports attorneys through the initial consultation and new-case opening processes, along with related administrative and database tasks. The firm describes opportunities to advance a career while learning alongside legal-industry professionals.
Requirements
- Full proficiency in English and Spanish.
- At least 3 years of sales experience.
- Strong background with performance-based metrics.
- Resourcefulness and motivation to solve issues as they arise.
- Strong attention to detail.
- Proven ability to meet goals and deadlines.
- Ability to work weekends and commute to the Austin office.
Nice To Haves
- Customer service experience.
- Case management software experience.
- Legal experience is not required; applicants with sales experience and no legal experience are encouraged to apply.
Responsibilities
- Screen telephone calls before scheduling an attorney-client consultation.
- Monitor potential new client inquiries from email, internet, phone, and referrals.
- Contact each potential client promptly and establish a relationship.
- Update logs and reporting systems to reflect the status of potential new clients.
- Conduct potential new client interviews with empathy and compassion.
- Schedule appointments for potential clients.
- Take accurate notes during attorney-client initial consultations.
- Collaborate with attorneys to complete the initial consultation process.
- Assist attorneys with administrative tasks related to opening new cases and maintaining databases.
- Follow instructions from the supervising attorney.
- Write emails, transcribe notes, research legal documents, fax, copy, and create and maintain complex spreadsheets.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Attractive compensation package
- Paid parking
- Paid time off
- Other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
