BDC Representative (Internet Sales) - Colonial Honda

CMA's Colonial Honda•Chester, VA
•$55,000 - $85,000

About The Position

Carter Myers Automotive is seeking a motivated, high-energy BDC Representative to join the Business Development Center team at CMA's Colonial Honda. The role engages internet customers, builds relationships, and sets quality showroom appointments to support dealership success. It suits someone who is competitive, coachable, and thrives in a fast-paced environment. Carter Myers Automotive is a family- and employee-owned company serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Its dealerships represent automotive brands, and its employee ownership culture reflects the belief that associates having a stake in the business contributes to shared success. Employment offers are contingent upon successful completion of a drug screening and background check.

Requirements

  • At least one year of experience in a customer-facing role.
  • Friendly, patient, and customer-focused mindset.
  • Excellent communication and interpersonal skills.
  • Willingness to learn and grow professionally.
  • Basic computer literacy.
  • Valid driver's license.
  • Successful completion of a drug screening and background check is required for employment.

Responsibilities

  • Respond quickly and professionally to internet leads.
  • Communicate with customers by phone, text, email, and video.
  • Build rapport and create meaningful conversations with customers.
  • Set and confirm showroom appointments.
  • Follow up consistently with active and past customers.
  • Work closely with sales managers and the sales team.
  • Track daily performance metrics and activity.
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