BDC Associate

International Subaru of Orland Park • Tinley Park, IL

3d

About The Position

The BDC Associate manages and tracks leads, ensures timely follow-up, and oversees the day-to-day business of the center. The role includes collecting and analyzing metrics, training and supporting call center representatives, and answering customer inquiries and calls when necessary. The International Autos Group is a family-owned and operated dealership group that supports employee growth within the company.

Requirements

• Strong communication skills.
• Positive energy.
• Eagerness to improve.
• Competitive attitude.
• Previous sales experience.
• Ability to work as a team player.
• Organized.
• Self-motivated and able to thrive on goals.

Nice To Haves

• Previous management experience.
• Automotive industry experience.

Responsibilities

• Manage and track all leads.
• Ensure all leads are followed up with in a timely manner.
• Manage the day-to-day business of the center.
• Collect and analyze metrics.
• Provide training and ongoing support to call center representatives.
• Answer customer inquiries and calls when necessary.

Benefits

• Paid training.
• Paid vacation.
• Medical, dental, and vision coverage.
• 401(k).
• Closed Sundays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed