BDC Associate

International Subaru of Orland Park•Tinley Park, IL

About The Position

The International Autos Group is a family-owned and operated group of dealerships serving customers in Milwaukee, Sheboygan, Chicago, Northwest Indiana, and Minnesota. The organization is led by owner Ralph Mauro and has a family history in the auto industry dating back to 1968. The company says it supports employees’ growth within the organization. The BDC Associate manages and tracks leads, oversees the day-to-day business of the center, analyzes metrics, and supports call center representatives through training and ongoing assistance. The role also responds to customer inquiries and calls when needed.

Requirements

  • Strong communication skills.
  • Positive energy.
  • Eagerness to improve.
  • Competitive attitude.
  • Previous sales experience.
  • Team player.
  • Organized.
  • Self-motivated and thrives on goals.

Nice To Haves

  • Previous management experience.
  • Automotive industry experience.

Responsibilities

  • Manage and track all leads.
  • Ensure all leads receive timely follow-up.
  • Manage the day-to-day business of the center.
  • Collect and analyze metrics.
  • Provide training and ongoing support to call center representatives.
  • Answer customer inquiries and calls when necessary.

Benefits

  • Paid training.
  • Paid vacation.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Closed Sundays.
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