BDC

Matt Bowers Chevy Metairie • Metairie, LA

2d

About The Position

Matt Bowers Chevy Metairie is hiring a BDC Agent to connect with customers, schedule appointments, and support dealership sales and service. The role involves responding to incoming inquiries, following up with prospective and previous customers, arranging vehicle sales and test-drive appointments, and maintaining accurate customer information. The BDC Agent will provide excellent customer service, confirm appointments, and help improve dealership traffic in a fast-paced, goal-oriented environment.

Requirements

• Excellent communication and telephone skills.
• Friendly, professional, customer-service-oriented attitude.
• Strong follow-up, organization, and time-management skills.
• Basic computer skills and ability to learn dealership software.
• Ability to work in a fast-paced, goal-oriented environment.

Nice To Haves

• Previous automotive, sales, call center, or customer service experience.

Responsibilities

• Answer incoming phone calls, text messages, and internet leads.
• Follow up with prospective customers by phone, email, and text.
• Schedule appointments for vehicle sales and test drives.
• Contact potential customers and follow up with previous leads.
• Maintain accurate customer information.
• Confirm appointments and help improve dealership traffic.
• Provide excellent customer service and support the service team.

Benefits

• Competitive pay with performance-based incentives.
• Training and opportunities for career growth.
• A positive and team-oriented work environment.
• Opportunity to build a successful career in the automotive industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed