21+ Bay Attendant - Luxe Golf Bays

ROC Ventures•Franklin, WI

About The Position

Luxe Golf Bays is a high-tech sports entertainment and event destination in Ballpark Commons in Franklin, Wisconsin. The Bay Attendant provides hospitality and best-in-class service to guests, helping create an enjoyable environment and ensuring their needs are met. The role requires a positive attitude, multitasking ability, and comfort working in an exciting, fast-paced environment. The Bay Attendant demonstrates advanced knowledge of the menu and serves with attention to detail. They introduce guests to food and beverage options, actively engage with them, and build genuine connections so guests feel welcomed and appreciated and have a meaningful, memorable visit.

Requirements

  • At least 1 year of related experience.
  • Advanced knowledge of standard drink recipes and of food, beer, wine, and spirits.
  • Ability to obtain required licenses and certifications for the location.
  • Ability to work energetically and enthusiastically as part of a team in a fast-paced environment.
  • Working knowledge of applicable safety and sanitation procedures.
  • Excellent communication, time management, and organizational skills.
  • A high level of self-awareness, receptivity to change, and integrity.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, and lift items weighing up to 50 pounds.

Nice To Haves

  • Experience in a high-volume, upscale-to-fine-dining restaurant environment.

Responsibilities

  • Warmly greet every guest, guide them through the food and beverage menus, and suggest premium items to enhance the guest experience and maximize sales.
  • Take orders, run and serve food and drinks, and engage with guests to ensure they are well cared for.
  • Assist guests in understanding and enjoying Luxe Golf Bay games, including explaining safety rules.
  • Observe responsible alcohol service rules to protect guests and the community.
  • Keep the dining area and golf bays clean and organized.
  • Follow food safety and sanitation practices and use organizational skills to complete duties in a timely manner.
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