Field Battery Technician - Houston

The Raymond Corporation • Houston, TX

13h • Onsite

About The Position

The Battery Service Technician maintains, services, and supports batteries and related equipment at customer locations in a timely and cost-effective manner to meet customer requirements. The role reports to the Service Manager and involves field service, equipment installation and repair, preventive maintenance, customer interaction, and maintaining a service van and its inventory.

Requirements

• Good mechanical aptitude and ability.
• Basic knowledge of industrial electricity.
• Good customer relations skills.
• Self-starter with creative problem-solving ability.
• Ability to read schematics, diagrams, operations manuals, and manufacturers’ specifications, and follow instructions.
• Must maintain an acceptable driving record.
• Must be willing to work overtime or weekends and may be on 24/7 call.

Responsibilities

• Pick up and deliver batteries and chargers, and install new batteries, chargers, and related equipment.
• Travel to customer sites to diagnose, troubleshoot, and repair battery equipment according to established guidelines and procedures while maintaining positive customer relations.
• Perform scheduled preventive maintenance on assigned equipment at customer facilities according to established procedures and cost guidelines.
• Complete required paperwork and time records accurately and follow MobileTech procedures as directed by management.
• Account for parts, materials, tools, and consumables used.
• Drive and work safely in accordance with company and customer safety policies and procedures.
• Develop and maintain effective working relationships with customers and coworkers.
• Keep the van clean, serviceable, and fully stocked, and maintain its interior equipment, storage devices, service manuals, and related documents.
• Attend meetings, training classes, and other company activities as required.
• Maintain uniforms and a neat, professional appearance.
• Immediately report accidents, injuries, safety violations, and unsafe working conditions.
• Maintain an adequate set of personal tools as required by the supervisor.
• Carry out additional responsibilities assigned by management.
• Follow company policies and procedures, including OSHA, DOT Hazmat, warranty, safety, and environmental requirements.
• Work with other departments and employees to ensure quality customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed