Bartender - TAO Restaurant Los Angeles

Tao Group Hospitality•Los Angeles, CA

About The Position

The Bartender prepares alcoholic beverages for guests and venue servers, takes orders, provides complete food and beverage service, and monitors guests’ experiences at the bar and dining areas. The role delivers courteous, professional hospitality while anticipating guest needs and communicating with guests, coworkers, supervisors, managers, and chefs. The Bartender maintains clean, organized, and properly stocked bar stations; follows beverage requisition, payment, sanitation, and end-of-shift financial procedures; and serves alcoholic beverages in accordance with state regulations and alcohol-awareness standards. The position includes opening and closing duties, side-work, participation in pre-service meetings and training, and other assigned tasks. This role is based in a bar, lounge, restaurant, nightclub, casino, or office environment. Work may involve extended hours, irregular and evening shifts, weekends, and holidays. The environment may include varying noise and crowd levels, smoke, and exposure to cleaning materials. The role requires extended standing, moving quickly, and pushing or lifting up to 75 pounds with or without assistance.

Requirements

1–2 years of professional beverage experience.
Previous bartending experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Ability to write, read, and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to stand for extended periods and move quickly.
Ability to push and lift up to 75 pounds, with or without assistance.
Ability to interact professionally and courteously with internal and external customers, managers, and coworkers as part of a team.
Ability to maintain confidentiality.
Ability to work effectively in a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Responsibilities

Anticipate and accommodate guest needs and provide professional, exceptional service.
Present menus, answer questions, make food and beverage suggestions, and inform guests of specials and prices.
Ask guests about allergies and dietary restrictions.
Accurately enter orders into the POS system and follow cash and payment-card procedures.
Ensure food and beverages are delivered to guests at the bar and lounge, where applicable.
Maintain cleanliness of the bar, bar area, and venue; organize liquor displays and shelving and maintain par levels.
Follow supervisors’ instructions, communicate with and support coworkers, and contribute as a team member.
Maintain in-depth knowledge of food and beverage menus and the company.
Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
Comply with Department of Health and company sanitation standards.
Accurately complete end-of-shift financial procedures.
Communicate guest needs to Front-of-House and Heart-of-House support staff, managers, and chefs.
Set up bar stations, perform side-work, and complete opening and closing procedures, including cleaning, setting equipment, and stocking supplies.
Follow beverage requisition procedures and report equipment or furniture breakage and damage to management.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn from and share knowledge with other team members, lead by example, and maintain a positive, professional attitude.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Assist with or complete additional assigned tasks.