Bartender (Part-Time) - Ka Haku, a Hilton Club

Hilton Grand Vacations • Honolulu, HI

4d

About The Position

Join the Opening Team at Ka Haku, Hawaiʻi's newest luxury resort destination. Part-time Bartenders provide food and beverage service in a refined luxury hospitality environment, crafting and serving beverages, engaging guests with genuine hospitality, and delivering personalized experiences throughout the resort, including the Arrival & Departure Lounge and Pool areas. The role contributes to the resort's opening and ongoing success by maintaining operational standards, complying with health and safety requirements, and embracing the Spirit of Service culture, Hilton values, and HGV brand standards in interactions with guests and team members.

Bartenders prepare and serve alcoholic and non-alcoholic beverages, take and deliver food and beverage orders, process transactions, maintain service areas and equipment, support inventory and replenishment, and complete opening and closing duties. They proactively identify guest needs, offer recommendations, handle concerns professionally, and assist with cleaning, bussing, and general upkeep. The position also requires compliance with alcohol service regulations, company policies, and required training.

The stated pay range is $31.50–$32.50 per hour. HGV describes benefits for part-time Team Members including medical, dental, and vision insurance from Day One; a 401(k) plan with company match; life insurance; a company stock purchase program; discounted travel; paid time off; paid sick days; recognition; and learning and advancement opportunities.

Requirements

• High school diploma or equivalent.
• Possess, or have the ability to obtain, a State of Hawaii Liquor Card (Blue Card) and a State of Hawaii Food Handler Certificate.
• TB clearance.
• Less than one year of related experience.
• Strong customer service and interpersonal skills.
• Ability to interact professionally and engage guests in a friendly, approachable manner.
• Ability to work efficiently in a fast-paced, guest-facing environment.
• Working knowledge of beverage preparation, including cocktails, beer, and wine, and basic knowledge of food service and menu offerings.
• Ability to operate POS systems and handle cash transactions accurately.
• Ability to follow procedures and maintain cleanliness and organization.
• Ability to handle guest concerns with professionalism and composure.
• Ability to maintain a professional appearance consistent with a luxury hospitality environment.
• Ability to work independently and prioritize tasks to maximize guest experience and bar revenue.

Nice To Haves

• Luxury hotel experience.
• Associate's degree or college diploma.
• One year of related experience.
• One year of supervisory experience.
• Prior bartending or food and beverage experience in a hospitality environment.
• Experience in a resort, hotel, or timeshare setting.
• Familiarity with inventory control and ordering processes.
• Bilingual Japanese communication skills.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences.
• Provide food and beverage service, including taking, preparing, and delivering orders in a timely and professional manner.
• Use POS systems to record transactions and process payments accurately.
• Engage with guests professionally and take initiative to enhance their experience.
• Maintain cleanliness and organization of the bar, service areas, and equipment in compliance with health and safety standards.
• Monitor inventory and assist with ordering, stocking, and replenishing food and beverage items.
• Handle and store food, beverages, and supplies properly.
• Perform opening and closing duties, including setup, breakdown, and sales reconciliation.
• Maintain knowledge of menu offerings, beverages, and resort amenities and provide guest recommendations.
• Handle guest inquiries and concerns professionally and resolve them appropriately.
• Assist with cleaning, bussing, and general upkeep as needed.
• Comply with alcohol service regulations, company policies, and procedures.
• Promote a welcoming environment that reflects the resort's service culture and Hilton Grand Vacations values.
• Complete assigned company training and compliance courses.
• Routinely check the Arrival/Departure Lounge and Pool areas for guest needs and provide proactive service.
• Perform other related duties as assigned.

Benefits

• Medical insurance from Day One.
• Dental insurance from Day One.
• Vision insurance from Day One.
• 401(k) plan with company match.
• Life insurance.
• Company stock purchase program.
• Team Member travel discounts and programs.
• Generous paid time off program.
• Paid sick days.
• Team Member recognition.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED