Bartender (Part-Time) - Ka Haku, a Hilton Club

Hilton Grand Vacations•Honolulu, HI

5d•$32 - $33

About The Position

Part-time Bartenders at Ka Haku, a Hilton Club, help create memorable guest experiences through food and beverage service in a luxury resort environment. They prepare and serve beverages, engage guests with genuine hospitality, and provide personalized service in areas including the Arrival & Departure Lounge and pool. As members of the resort’s Opening Team, they help establish operational standards, comply with health and safety requirements, and uphold the resort’s Spirit of Service culture, Hilton values, and HGV brand standards.

Requirements

High school diploma or equivalent.
Possess, or be able to obtain, a State of Hawaii Liquor Card (Blue Card) and State of Hawaii Food Handler Certificate.
TB clearance.
Less than one year of related experience.
Strong customer service and interpersonal skills.
Ability to interact professionally and engage guests in a friendly, approachable manner.
Ability to work efficiently in a fast-paced, guest-facing environment.
Working knowledge of beverage preparation, including cocktails, beer, and wine, and basic knowledge of food service and menu offerings.
Ability to operate POS systems and handle cash transactions accurately.
Ability to follow procedures and maintain cleanliness and organization.
Ability to handle guest concerns professionally and calmly.
Ability to maintain a professional appearance appropriate for a luxury hospitality environment.
Ability to work independently and prioritize tasks to maximize guest experience and bar revenue.

Nice To Haves

Luxury hotel experience.
Associate’s degree or college diploma.
One year of related experience.
One year of supervisory experience.
Prior bartending or food and beverage experience in a hospitality environment.
Experience in a resort, hotel, or timeshare setting.
Familiarity with inventory control and ordering processes.
Bilingual Japanese communication skills.

Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences.
Provide food and beverage service, including taking orders, preparing items, and delivering them to guests promptly and professionally.
Use POS systems to record transactions and process payments accurately.
Engage with guests in a friendly, professional manner and take initiative to enhance their experience.
Maintain cleanliness and organization of the bar, service areas, and equipment in accordance with health and safety standards.
Monitor inventory and assist with ordering, stocking, and replenishing food and beverage items.
Handle and store food, beverages, and supplies properly.
Perform opening and closing duties, including setup, breakdown, and sales reconciliation.
Maintain knowledge of menu offerings, beverages, and resort amenities to make recommendations.
Handle guest inquiries and concerns professionally and resolve them appropriately.
Assist with cleaning, bussing, and general upkeep as needed.
Comply with alcohol service regulations and company policies.
Promote a welcoming environment that reflects the resort’s service culture.
Model Hilton Grand Vacations values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
Complete required company training and compliance courses and follow company standards, policies, and procedures.
Perform other related duties as assigned.
Routinely check the Arrival/Departure Lounge and pool areas to identify guest needs and provide proactive service.

Benefits

Medical, dental, and vision insurance from Day One.
401(k) plan with company match.
Life insurance.
Company stock purchase program.
Team Member travel discounts through the Team Member Travel Program, including Go Hilton Travel, HGV Getaway, and RCI Travel.
Generous paid time off program.
Paid sick days.
Team Member recognition.
Learning and advancement opportunities.
Access to discounts at more than 1,500 brands and resorts through Perks at Work.