Bartender- Spirit & Bower

Highgate Hotels • Greenville, SC

2d • Onsite

About The Position

The Bartender at Spirit & Bower is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains a clean, well-stocked bar area and provides prompt, professional service while supporting guest satisfaction and controlling liquor inventory. The position requires open availability, including weekends and holidays, without exception. The bartender works at Grand Bohemian Lodge in downtown Greenville, South Carolina.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Open availability, including weekends and holidays, is required.
• Ability to work flexible and sometimes long hours.
• Ability to stand for the entire shift.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Effective verbal and written communication with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality of information.

Responsibilities

• Maintain a warm, friendly, attentive, helpful, and courteous demeanor with guests, managers, and fellow employees.
• Set up the bar according to hotel standards and serve guests promptly and efficiently.
• Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
• Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding problems with intoxicated guests.
• Know the hotel’s services and facilities, policies, and safety rules.
• Respond to guest problems, complaints, and accidents.
• Know the locations of fire exits and fire extinguishers and how to operate them.
• Keep the bar and service areas clean and tidy during service and ensure overall guest satisfaction.
• Attend required hotel meetings and trainings, maintain regular attendance, and follow personal appearance, uniform, and nametag standards.
• Support safe and efficient hotel operations, maximize productivity, identify problem areas, and help implement solutions.
• Handle problems effectively by anticipating, preventing, identifying, and resolving them as needed.
• Apply information from various sources to meet objectives, cross-train in other hotel-related areas, and maintain confidentiality.
• Show initiative by anticipating guest and operational needs, and perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED