Bartender - Ambassador Hotel OKC

Coury Hospitality•Oklahoma City, OK

17d

About The Position

The Ambassador Hotel Oklahoma City, Autograph Collection is hiring a Bartender to provide attentive, personalized beverage service at its hotel bar and dining areas. The role focuses on welcoming guests, creating memorable experiences, preparing drinks to established recipes and service standards, and fostering a polished, friendly atmosphere. Bartenders work with Front of House, Back of House, and hotel teams to support seamless service and contribute to the hotel’s goal of curating “UNMATCHED MOMENTS.” The Bartender presents menus, answers questions, recommends beverages and food pairings, prepares alcoholic and non-alcoholic drinks, and provides wine service when needed. The role also includes taking and entering orders, communicating allergies and dietary restrictions, serving tables when assigned, checking on guest satisfaction, processing payments, and recognizing returning guests. Bartenders maintain an organized, clean, and stocked bar; assist with inventory replenishment; and promptly report equipment or maintenance concerns. Candidates should have prior bartending, serving, restaurant, hotel, or customer-service experience; strong beverage knowledge; and the ability to remain accurate, professional, and hospitable in a fast-paced environment. The position requires schedule flexibility, including evenings, weekends, and holidays based on business needs, and compliance with applicable alcohol-service licensing or certification requirements. Physical requirements include prolonged standing, frequent movement and bending, and lifting or carrying items up to 40 pounds. Closed-toe, non-canvas, non-skid-soled shoes are required.

Requirements

Previous bartending, serving, restaurant, hotel, or customer-service experience.
Must be at least 21 years of age.
Must maintain any applicable state or local alcohol-service license or certification required for the position.
Strong knowledge of spirits, cocktails, wine, beer, garnishes, and beverage selections.
Knowledge of classic and contemporary cocktail recipes and preparation techniques.
Ability to make thoughtful food and beverage pairing recommendations.
Basic knowledge of POS systems, ordering procedures, and cash handling.
Basic mathematical skills.
Knowledge of food safety and sanitation standards.
Strong communication and interpersonal skills, including the ability to communicate effectively with guests, coworkers, and supervisors.
Ability to think clearly, prioritize, and communicate effectively in high-pressure situations.
Ability to prioritize and multitask while maintaining accuracy and hospitality during high-volume service.
Ability to remain calm, professional, and solution-oriented when handling guest requests or challenges.
Ability to maintain excellent attendance and punctuality.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Ability to stand for extended periods, including up to five hours at a time.
Ability to reach, bend, stoop, and move throughout bar and dining areas.
Ability to frequently lift and carry items weighing up to 40 pounds.
Ability to safely handle glassware, bottles, bar tools, food, beverages, and other service equipment.
Must wear closed-toe, non-canvas, non-skid-soled shoes while working.

Nice To Haves

Growing or established knowledge of wine by the glass and willingness to continue developing bottle knowledge.
Interest in learning about new food and beverage offerings.
Outgoing, positive approach to building genuine connections with guests.
Passion for hospitality, cocktails, spirits, wine, and memorable guest experiences.

Responsibilities

Welcome guests promptly and create a friendly, engaging atmosphere.
Present beverage menus, answer questions, and make recommendations based on guest preferences.
Prepare and serve alcoholic and non-alcoholic beverages according to recipes and service standards.
Create classic and contemporary cocktails with attention to flavor balance, ingredients, technique, and presentation.
Demonstrate knowledge of spirits, wine, beer, garnishes, pricing, and beverage selections.
Provide wine service when needed and recommend food and beverage pairings.
Take beverage orders accurately and enter them promptly into the POS system.
Communicate allergies and dietary restrictions clearly and accurately on guest tickets.
Take tables in the bar or dining room when assigned by Management.
Check in with guests to ensure satisfaction with food and beverages.
Learn regular guests’ names and preferences and make them feel recognized and welcome.
Process guest payments, credit card transactions, and change accurately.
Keep bottles, glassware, tools, and bar supplies organized, stocked, and ready for service.
Maintain a clean and polished bar, including counters, sinks, utensils, shelves, storage areas, and other service spaces.
Assist with inventory restocking and replenishment of bar supplies.
Promptly communicate equipment or maintenance concerns to Management.
Maintain open communication with Front of House, Back of House, and Hotel Curators to support seamless service.
Thank guests sincerely and provide a warm, memorable farewell.