Restaurant Bartender

The William Fell•Baltimore, MD

3d•$17 - $19

About The Position

The Bartender promotes and sells The William Fell Tavern Restaurant menu and provides an outstanding service experience to guests. The role involves greeting and welcoming guests, taking and entering food and beverage orders, communicating with the kitchen and bar, answering menu questions, checking drinks and food, handling guest checks and payments, and maintaining the dining room, bar area, and service supplies. The Bartender may also assist with seating and greeting guests, answering the Bluefin telephone, and taking and delivering room-service orders. The role requires continuous standing and movement at a fast pace, the ability to climb stairs and carry hot and cold food, and bending and lifting trays up to 40 pounds. The employee must be able to hear guest requests, assess food and beverage accuracy and guest expressions, explain menu items and specials, and write and communicate orders. The position is subject to a background check and authorization to work in the United States.

Requirements

Ability to read, write, and speak English.
High school diploma.
Two years of bartending experience in a high-volume or fine-dining restaurant or dining facility.
Effective and clear communication skills.
Professional and friendly hospitality skills.
Ability to practice food-safe handling procedures.
Knowledge of wines and alcoholic beverages.
TIPs certification or another alcohol server-safety certification.
Ability to work with the Micro's computer system.
Ability to multitask and organize multiple orders, thoughts, and tasks at the same time.
Ability to listen attentively and observe guests.
Ability to engage and welcome guests and determine their conversational preferences and needs.
Ability to build drinks consistently and with control.
Ability to bend and lift food trays weighing up to 40 pounds, stand continuously for the full shift, move at a fast pace, climb stairs, and carry hot and cold food items.
Ability to hear guest orders and requests, check food and beverage accuracy, assess guest body language or expressions, explain food items and specials, and write and communicate orders.
Subject to a background check and authorization to work in the United States.

Responsibilities

Promote and sell The William Fell Tavern Restaurant menu and provide outstanding guest service.
Attend scheduled shifts.
Greet guests upon arrival and make them feel welcome.
Accurately take food and beverage orders and enter them into the Toast computer system for the kitchen and bar.
Speak to groups when describing specials.
Answer questions about cooking methods, menu items, specials, and prices.
Check that drinks meet customer expectations.
Verify food appearance, temperature, and portions, and deliver orders in a timely manner.
Prepare and present guest checks according to standard procedures.
Collect payment and provide accurate change as necessary.
Clean, clear, and reset dining room tables and the bar area.
Clean and restock service items and complete side-work checklists.
Assist with seating and greeting guests and answer the Bluefin telephone as needed.
Take and deliver room-service orders as needed.
Remain active by making drinks, restocking, taking inventory, and cutting garnishes.