Bartender - LINE DC

LINE DC•Washington, DC

2d•Onsite

About The Position

The Bartender at LINE DC anticipates the needs of guests and team members, prepares and serves beverages, and acts as an ambassador for the hotel and the surrounding community. The role involves welcoming guests with warm, professional service; sharing product knowledge and recommendations; creating meaningful interactions; and helping ensure each guest has a seamless, memorable experience. The position requires strong communication and conflict-resolution skills, knowledge of hotel policies and procedures, and a willingness to assist with additional duties as needed. The posting says the role is intended for someone who resides in Washington, DC Ward 1 and offers eligible hires a $300 Ward 1 Resident Bonus. Bartenders provide beverage and food service, maintain knowledge of menus and products, coordinate orders through the POS system, handle payments and gratuities, and keep bar areas clean, stocked, and ready for service. They follow alcohol-awareness, safety, emergency, and operational procedures and work collaboratively with colleagues and other hotel departments. The work environment typically has a moderate noise level. The position may require lifting up to 30 pounds daily and sitting for up to one hour, as well as standing or walking and performing movements such as pushing, kneeling, bending, balancing, squatting, reaching, and stretching for up to eight hours per day.

Requirements

Two years of related experience.
Excellent reading, writing, and oral proficiency in English.
Excellent organizational skills and attention to detail.
Ability to multitask.
Excellent communication skills.
Ability to handle a high volume of guest interactions efficiently and courteously.
Ability to work well under pressure and as part of a team.
Current state-required certifications.
The role is described as seeking someone who resides in Washington, DC Ward 1.

Nice To Haves

High school diploma or GED.
College education or equivalent.
Hotel or business administration degree.

Responsibilities

Welcome guests and provide a fun, approachable, and exceptional experience that encourages repeat clientele and new connections.
Maintain effective communication and teamwork with colleagues and other hotel departments.
Deliver service consistent with LINE standards of excellence, professionalism, and friendliness.
Provide proactive, consistent hospitality by understanding and executing the sequence of service at every guest interaction.
Maintain working knowledge of bar products, daily specials, and unavailable items, and properly pour, mix, and blend drinks.
Know menu items, ingredients, and preparation techniques.
Recommend cocktails, create cocktails in response to guest requests, and pair beverages with meals.
Provide food service to guests at the bar and on the floor as needed.
Use the POS system to coordinate guest food and beverage orders accurately.
Stock bar areas with beer, juices, soft drinks, glassware, and condiments.
Keep the bar neat and tidy, clearing dishes and glassware whenever possible.
Keep the bar clean and stocked and complete side-work and opening and closing duties.
Follow alcohol-awareness procedures and policies.
Take ownership of service issues brought to the bartender's attention by guests.
Receive payment for items ordered and correctly handle cash, receipts, and gratuity distribution.
Assist coworkers with tasks as needed to support a positive environment for guests and employees.
Perform additional duties requested by management.
Maintain awareness of safety issues throughout the hotel.
Attend scheduled departmental and administrative meetings as requested.
Follow operational standards, policies, procedures, manuals, memos, and verbal instructions.
Know and follow safety and emergency procedures, including OSHA requirements.