Bartender - Stadium Club

Pyramid Global Hospitality•Port Charlotte, FL

About The Position

The Bartender delivers exceptional customer service by preparing quality beverages and providing timely, accurate, and friendly service. The role involves mixing and serving drinks, taking food and beverage orders, verifying guests’ ages, making recommendations, processing payments, maintaining inventory, and cleaning bar supplies. Bartenders also help manage bar operations, ensure food and beverage compliance, and follow department and resort policies and procedures.

Requirements

Must be at least 21 years old.
ServeSafe Food Handler’s Certification or equivalent.
Knowledge of federal, state, and local liquor laws.
Ability to work varied shifts, including weekends and holidays.
Ability to function under pressure, manage multiple priorities, and meet deadlines.
Mature personal discretion and sound judgment.
Professional appearance and demeanor, following grooming and uniform guidelines, including wearing slip-resistant shoes.
Ability to take direction, collaborate with a team, and support management decisions once made.
Ability to work in a high-energy, demanding environment, including independently and unsupervised for extensive periods.
Excellent time-management skills and attention to detail.
Good communication skills and ability to communicate effectively in English.
Excellent customer-service skills.
Self-motivation, organization, and ability to prioritize and handle multiple tasks.
Ability to adapt to changing priorities and unexpected situations.
Ability to keep the bar organized, stocked, and clean.

Nice To Haves

One year of bartending experience is preferred.

Responsibilities

Greet and acknowledge guests, take food and drink orders, explain menu items, and identify opportunities to upsell.
Engage with guests professionally, assess their needs, and make recommendations.
Check identification to verify guests are of legal drinking age.
Prepare and serve craft cocktails, beer, wine, and food, maintaining thorough knowledge of menu offerings.
Use drink-mixing tools and techniques properly and prepare cocktail garnishes.
Accurately process cash, credit, and debit transactions through the point-of-sale system.
Respond appropriately to customer concerns.
Follow alcohol-awareness procedures to prevent intoxication and manage interactions with intoxicated guests.
Keep the bar clean, sanitized, organized, and well stocked; sweep and mop as needed to maintain a safe work area.
Operate and maintain the glass washer and sanitizer, and stock and clean glassware.
Replenish bar inventory and supplies, inventory beverages and operating supplies, and order replacements as needed.
Perform opening and closing side work as directed.
Follow health, safety, sanitation, and food-safety requirements, including applicable local, state, and federal laws and regulations.
Build guest loyalty and use guests’ names after learning them.
Perform other duties as assigned.