Bartender - Stadium Club

Pyramid Global Hospitality•Charlotte Harbor, FL

About The Position

The Bartender at Sunseeker Resort Florida Gulf Coast, by Curio, provides exceptional customer service by preparing and serving high-quality beverages and food, and delivering timely, accurate, and friendly service. The role includes mixing and serving drink orders, verifying guests’ ages, offering menu recommendations and specials, processing payments, managing bar inventory, and cleaning bar supplies. Bartenders support overall bar operations and comply with department and resort policies, practices, and procedures.

Requirements

  • Must be at least 21 years of age.
  • ServeSafe Food Handler’s Certification or equivalent.
  • Knowledge of federal, state, and local liquor laws.
  • Ability to work varied shifts, including weekends and holidays.
  • Ability to function under pressure, manage multiple priorities, and meet deadlines.
  • Mature personal discretion and sound judgment.
  • Professional appearance and demeanor; adherence to grooming and uniform guidelines, including wearing slip-resistant shoes.
  • Ability to take direction, collaborate with a team, and work independently.
  • Ability to work in a high-energy, demanding environment and unsupervised for extended periods.
  • Excellent time-management, attention-to-detail, communication, customer-service, self-motivation, and organizational skills.
  • Ability to communicate effectively in English.
  • Ability to prioritize multiple tasks, adapt to changing priorities and unexpected situations, and keep the bar organized, stocked, and clean.

Nice To Haves

  • One year of bartending experience is preferred.

Responsibilities

  • Greet and acknowledge guests, take food and drink orders, explain menu items, and identify opportunities to upsell.
  • Engage with guests professionally, assess their needs, and make recommendations.
  • Check identification to verify guests are of legal drinking age.
  • Prepare and serve craft cocktails, beer, wine, and food, maintaining thorough knowledge of menu offerings.
  • Use drink-mixing tools and techniques correctly and prepare appropriate cocktail garnishes.
  • Process transactions accurately through the point-of-sale system, including cash, credit, and debit payments.
  • Respond appropriately to customer concerns.
  • Follow alcohol-awareness procedures to prevent intoxication and manage interactions with intoxicated guests.
  • Keep the bar clean, sanitized, organized, and well stocked.
  • Clean and stock glassware using and maintaining the glass washer and sanitizer.
  • Restock and replenish bar inventory and supplies as needed.
  • Perform opening and closing side work as directed.
  • Follow health, safety, and sanitation guidelines.
  • Inventory beverages and operating supplies and order replacement items as needed.
  • Build guest loyalty and use guests’ names once obtained.
  • Maintain a safe work environment, including sweeping and mopping as needed.
  • Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
  • Perform other duties as assigned.
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