Bartender - The National

Coury Hospitality•Oklahoma City, OK

9d•Onsite

About The Position

The National, Autograph Collection is hiring a Bartender for its luxury hotel in the historic First National Center in Oklahoma City. The Bartender welcomes guests, creates a friendly and engaging bar atmosphere, and prepares and serves alcoholic and non-alcoholic beverages according to established recipes and service standards. The role calls for knowledge of spirits, wine, beer, cocktails, ingredients, techniques, and presentation, along with the ability to make thoughtful recommendations and food-and-beverage pairings. The Bartender supports accurate ordering and payment, attentive guest service, bar cleanliness and organization, supply replenishment, and effective coordination with Front of House, Back of House, and hotel teams. The position requires availability for flexible schedules, including evenings, weekends, and holidays based on business needs, and involves standing for extended periods and frequent guest interaction in a fast-paced environment.

Requirements

Previous bartending, serving, restaurant, hotel, or customer service experience.
Must be at least 21 years of age.
Must maintain any applicable state or local alcohol service license or certification required for the position.
Strong knowledge of spirits, cocktails, wine, beer, garnishes, and beverage selections.
Knowledge of classic and contemporary cocktail recipes and preparation techniques.
Ability to make thoughtful food and beverage pairing recommendations.
Basic knowledge of POS systems, ordering procedures, and cash handling.
Basic mathematical skills.
Knowledge of food safety and sanitation standards.
Strong communication and interpersonal skills, including the ability to communicate effectively with guests, coworkers, and supervisors.
Ability to think clearly, prioritize, and communicate effectively in high-pressure situations.
Ability to maintain excellent attendance and punctuality.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Ability to stand for extended periods, including up to five hours at a time.
Ability to reach, bend, stoop, and move throughout bar and dining areas.
Ability to frequently lift and carry items weighing up to 40 pounds.
Ability to safely handle glassware, bottles, bar tools, food, beverages, and other service equipment.
Must wear closed-toe, non-canvas, non-skid-soled shoes while working.

Responsibilities

Welcome guests promptly and create a friendly, engaging atmosphere.
Present beverage menus, answer questions, and make recommendations based on guest preferences.
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and service standards.
Create classic and contemporary cocktails with attention to flavor balance, ingredients, technique, and presentation.
Provide wine service as needed and recommend food and beverage pairings.
Take beverage orders accurately and enter them promptly into the POS system.
Communicate allergies and dietary restrictions clearly and accurately on guest tickets.
Take tables in the bar or dining room when assigned by Management.
Check in with guests and respond to requests or challenges professionally.
Recognize regular guests by learning their names and preferences.
Process guest payments, credit card transactions, and change accurately.
Keep bottles, glassware, tools, and bar supplies organized, stocked, and ready for service.
Maintain clean and polished bar and service areas, including counters, sinks, utensils, shelves, and storage areas.
Assist with inventory restocking and replenishment of bar supplies.
Promptly communicate equipment or maintenance concerns to Management.
Coordinate with Front of House, Back of House, and Hotel Curators to support seamless service.
Thank guests sincerely and provide a warm, memorable farewell.